Returns: We offer FREE RETURNS for up to 7 days from delivery of our orders, provided our products are returned -
- In an unused & unworn condition
- With the original packaging
- With the labels & tags still intact
- With all provided accessories & freebies
- Without any damage or wear & tear
To initiate a return, please contact us using this link. Fill in your contact details, your order no., select request type as 'Returns' and select the reason for return. In the message section mention any other details you may want to add. Our team will get back to you within 24-hours with further instructions on returning the products.
- Partial returns are allowed unless products are sold as sets (for eg. 2 for 1).
- Only one return request per order is allowed but this request can contain multiple products.
- Different return policy applies for orders placed during Promotional Events (see below) and Exchange orders.
- For damaged items, we hold the right to ask for pictures of the defective product before approving the return request. We may refuse the request if find the damage caused to the product appears to be deliberate
Exchange: We offer FREE EXCHANGE for up to 7 days from delivery subject to all conditions mentioned above for returns, and provided that the product sought in exchange is -
- Available in stock
- Is priced greater than or equal to the exchanged product
To request an exchange, please contact us using this link. Fill in your contact details, your order no., select request type as 'Exchange' and select the reason for exchange. In the message section mention any other details you may want to add. Our team will get back to you within 24-hours with further instructions on exchanging the products.
- Partial exchanges are allowed unless products are sold as sets (for eg. 2 for 1)
- Only one exchange request per order is allowed but this request can contain multiple products
- Different exchange policy applies for orders placed during Promotional Events
- For damaged items, we hold the right to ask for pictures of the defective product before approving the exchange request. We may refuse the request if find the damage caused to the product to be deliberate.
Custom Size Orders: Orders that are custom stitched to measure are not eligible for return. In case you receive a damaged product, it will be exchanged for free. We hold the right to ask for pictures of the defective product before approving the exchange request. We may refuse the request if find the damage caused to the product to be deliberate
Non-deliverability (Return To Origin): Undelivered orders will be considered cancelled and refund will be provided in form of gift card only.
Promotional Events: Products purchased during a Sale or Promotional Events such as Seasonal Sale, Midnight Sale, End-of-Season Sale, Stock Clearance Sale etc or using special promo codes may not be eligible for return or exchange. During such events please read the Return/Exchange conditions mentioned on the Product page before placing the order.
Returning Exchanged Items: Products that have already been exchanged once can be returned, however shipping charges of INR 150/- will be deducted from the refund amount.
